Sleepseeker Reviews

1,696  Excellent
TrustScore 4.5 out of 5

4.6

In the Bedding Shop category

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Reviews4.6

1,696 total


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Rated 5 out of 5 stars

Easy to order

Easy to order, arrived quickly and is fantastic quality.

Date of experience: 29 April 2024

Reply from Sleepseeker

Hi, thank you for your review, much appreciated. Kind regards Sleepseeker Team


Rated 1 out of 5 stars

AVOID THIS SELLER.

The snuggledown duvet sent was not as described on their website. The item arrived open. When contacted Sleepseeker, they didn't respond until approx 45 days later. They caused me immense stress, worries and inconvenience. They took an incredibly long time to issue the refund too. Appalling service!

Date of experience: 15 January 2024

Reply from Sleepseeker

Hi, please can you advise your order details as there is no order number or email address attached. We will look into this as we always respond within 24 - 48 hours, it may take a little longer over a weekend when our offices are closed. Kind regards Sleepseeker Team


Rated 5 out of 5 stars

Delivery on time

Delivery on time , product excellent and well priced

Date of experience: 26 April 2024

Reply from Sleepseeker

Hi, thank you for your review, much appreciated. Kind regards Sleepseeker Team


Rated 5 out of 5 stars

Excellent customer services and profuct

Excellent customer services. I purchase a snugglefown Hungarian Goose Down Duvet 13.5 king size. I can’t believe the difference compared to others so soft although heavy enough to fall in place, so warm and cosy. Worth every penny

Date of experience: 10 November 2023


Rated 4 out of 5 stars

This pillow helped.

After seeing an advert for this company's products, I thought I'd give one of their 'side sleepers' pillows a try, as due to osteoarthritis I find it difficult to get comfortable in bed usually waking with a stiff neck using a 'normal' pillow. I won't say my new pillow has cured me but it certainly has helped.

Date of experience: 12 February 2024

Reply from Sleepseeker

Hi, thank you for your review, much appreciated. Kind regards Sleepseeker Team


Rated 5 out of 5 stars

Wonderful Slumberdown Paws for Slumber Medium Pet…

My dog loves this bed and so do I! The first dog bed I have owned that looks really elegant in our living room. Beautiful deep navy colour, and a vaux velvet cover which is soft to the touch and very durable. We bought it in early October and it still looks brand new. It is really comfortable, probably more so than our sofa! Very pleased with this purchase, infact I am buying another one!

Date of experience: 12 October 2023


Rated 5 out of 5 stars

Duvet arrived very quickly and is the…

Duvet arrived very quickly and is the great quality we’ve come to expect from this company.

Date of experience: 08 April 2024

Reply from Sleepseeker

Hi, thank you for your review, much appreciated. Kind regards Sleepseeker Team


Rated 3 out of 5 stars

Not a good experience

Right now it's not a good experience. Pillows ordered on Amazon - 204-5637069-9151522 have been floating back and forth between Evri depots since Saturday. Please sort it out. Reporting non-delivery to Amazon tomorrow. Thanks.

Added: seems to have been sorted and waiting for collection. Nevertheless, I would have bought elsewhere had I known Evri would be involved.

Date of experience: 19 December 2023

Reply from Sleepseeker

Hi, sorry there were delays, unfortunately December running upto Xmas everyone experiences some delays due to higher volumes of parcels going through the networks. Glad it was all sorted and they arrived. Kind regards Sleepseeker Team


Rated 5 out of 5 stars

Quick delivery and good price

I ordered a twin pack of body/bolster pillows which arrived incredibly quickly via Evri (ordered Saturday, delivered Monday). They were a good deal at 2 for £32 (a single one was £20). Would consider using again for bedware

Date of experience: 28 October 2023


Rated 4 out of 5 stars

King size duvet 13.5 tog is good…

King size duvet 13.5 tog is good quality 100% cotton cover which is very important. It’s lofty, light and cosy. Pleasure to get into bed. Reasons for 4 star rating. Without measuring the duvet its quite long but feel the width has been skimped. Not much duvet over the edges of mattress. This is compared to previous duvet. Other reason, delivery by Evri was poor letting the otherwise excellent service down.

Date of experience: 05 November 2023


Rated 5 out of 5 stars

Competitive prices and timely delivery…

Competitive prices and timely delivery by Evri who however just left the package in plain sight by the front door. Meh, but what's new there! Not Sleepseekers fault for their idiocy

Date of experience: 28 November 2023


Rated 5 out of 5 stars

Delivery to Guernsey

Living in Guernsey, not all suppliers will deliver to the Channel Islands. Not only could they deliver but the item arrived within a few days. Easy to use website too

Date of experience: 22 November 2023


Rated 1 out of 5 stars

Electric Blanket

I returned an electric blanket ordered through Amazon and as it was too small returned the item which was received on November 23rd. It's noe December 5th and I still await the return of my money. I read the reviews telling me their Customer Service is so good but at this point in time I cannot see how that comment can be made. I have contacted the seller, Sleep Seeker, through Amazon, and not yet had the courtesy of a reply. Come on Sleep Seeker show me your Customer Service warrants the reviews it gets and return my money. Follow on - Now sorted once looked into by customer service and Amazon.

Date of experience: 05 December 2023

Reply from Sleepseeker

Hi, please can you email us at sales@sleepseeker.co.uk with your Amazon order number and we can see if the return has been booked back in and can proceed with refund. Kind regards Sleepseeker Team


Rated 5 out of 5 stars

So Easy

Easy ordering process and plenty of product variety. Price was fantastic value for a quality item and delivery was so fast. Will buy again from this company.

Date of experience: 05 November 2023


Rated 3 out of 5 stars

Terrible pillows

The pillows that we bought should’ve been medium to firm, but they are not as firm as the ones we’ve used for the last 5 years from John Lewis which were medium support. There is also a horrible smell from the pillows and after using them for only two weeks we are looking at buying different ones .

Date of experience: 16 October 2023

Reply from Sleepseeker

Hi, sorry you are not happy with your purchase if you would like to email us at sales@sleepseeker.co.uk with more details and we can discuss.
Kind regards Sleepseeker Team